Returns & Exchanges
At Circo's Pastry Shop, we take pride in our artisanal baked goods; however, due to the perishable nature of our products, we cannot accept returns once items have left our bakery. If you are unsatisfied with the quality of your order, please contact us within 24 hours so we can make it right through a replacement or store credit.
Return Process
- 1.Contact Our Team
Reach out to us via phone or email within 24 hours of receiving your order to report any quality issues or damages.
- 2.Provide Documentation
Please share your order number along with clear photos of the pastry and its packaging to help our bakers assess the concern.
- 3.Internal Review
Our pastry chefs will review the details of your request to determine eligibility for a replacement or a digital gift card.
- 4.Resolution Delivery
Once approved, we will process your store credit immediately or schedule a fresh replacement for pickup or delivery at your convenience.